— About Friction Pathfinders

One mission: your peace of mind.

Our team helps veterinary practice owners trade daily friction for clarity, stronger teams, and a business they can finally enjoy running.

— Our Story

25 years in healthcare, before a single word of consulting.

Before Melanie and James became known as the Friction Pathfinders for veterinarians, they spent over 25 years serving the hospital, physician, and independent veterinary practice space as a CEO and executive administrator. While proud to serve the noble pursuit of human care, their true passion is helping veterinarians live a peaceful, stress-free life — enjoying their time off instead of feeling caught in the daily daggers between business and clinical practice.

They share a passion for supporting veterinarians and small business owners, having watched DVMs sacrifice family time and burn out under operational stress. Seeing a veterinarian focus on their clients and clinical service — that’s what kept them coming back to veterinary medicine. Today, it’s their privilege to help practice owners grow and achieve greater profits while retaining 100% of their ownership.

Melanie and James Keil
— Our Team

A powerhouse team set on eliminating friction

James D. Keil, MBA, FACHE, FACMPE

James D. Keil, MBA, FACHE, FACMPE

Partner & Advisor

Melanie Keil, MBA

Melanie Keil, MBA

Partner & Advisor

Belinda Beltran

Belinda Beltran

Administrative Assistant

Dena Bamback

Dena Bamback

Bookkeeper & HR Coordinator

— By The Numbers

A track record built on results, not theory.

0+
Years serving hospitals, physicians & veterinary practices
0%
Ownership retained by the practice owners they serve
0
MBAs in Health Services & Operations Management